We delighted that a COVID vaccine is now available in the UK. We are contacting our patients to invite them to our COVID vaccine clinics, which are being run at STEAM MUSEUM in Swindon.
Please DO NOT telephone us to ask when or if you are going to get a Vaccine. We understand you want to know about this, but our phone lines are being inundated with queries and this is reducing vital access for patients who urgently need our services.
We will offer as many vaccine clinics as we can, based on the amount of vaccine available to us, while prioritising access to day-to-day services at the practice for those most in need.
Please be aware that when we are delivering the vaccine some of our staff will be working at the STEAM museum. We will be running these clinics on Wednesdays and Fridays and this will impact on normal services at the practice on those days. Please be patient and accept that it may take longer for the phone to be answered or there may be less appointments available on these days. We are all working extremely hard to provide the best care we can.
We will contact you individually if and when you are invited to have a vaccine. If you have been offered an appointment please read this important leaflet, which includes directions to the STEAM museum Covid Vaccination Leaflet – Wyvern Health Partnership
We are doing our absolute best to look after our patients and our team during this difficult time, so please be kind and bear with us if things take longer than usual. We know that you, like us, are struggling with the confines imposed upon us all due to the COVID-19 pandemic.
To keep you as informed as possible, we will update these messages frequently as we become aware of more information from NHS England. You can find more information on the vaccine on the Government website here.
Please continue to abide by all the social distancing and hand hygiene guidance, which will still save lives.
We are organising our last few flu vaccination clinics for anyone aged 50 – 64 years old. We have a limited supply of vaccines so please call reception as soon as possible to book an appointment.
Only those patients that meet the government’s new criteria will receive “shielding” letters from NHSE. The criteria have changed since the first wave of shielding so some patients that received a letter earlier in the year may not receive one now. If you haven’t received a letter you DO NOT need to shield but observe strict social distancing advice and adhere to lockdown rules. Due to current clinical demand the doctors are not able to enter into individual discussions regarding who is eligible. Below is the list of conditions that the government consider highest risk. If you feel you have been missed by the government please carefully read the criteria and email your query to [email protected] clearly stating how you meet the criteria, a clinician will review your notes in due course then advise if you do fit the criteria.
Please do not come into the surgery. We are dealing with patients who need emergency treatment over the phone. Our reception desk is not open to book appointments or for any other queries.
If you do need to speak to a GP urgently, please call our main number on 01793 536541. (more…)
WHEN WE ARE CLOSED
For all life and Death emergencies dial 999 immediately
For anyone who has a severe tight and crushing pain in the chest or is unconscious dial 999 immediately
If you think someone might be having a Stroke contact 999 immediately. Stroke Symptoms: Face, Arms, Speech are all affected
ACCIDENT & EMERGENCY DEPARTMENT AT GREAT WESTERN HOSPITAL
This department is available to deal with any injury which has occurred within the last 24 hours.
When the Surgery is closed between the hours of 6.30pm and 8.00am and weekends plus Bank Holidays, please call NHS111 by dialing 111.
The Out of Hours Service is for emergencies only and should not be used for routine surgery enquiries.