Category: Uncategorized

Please note that the registration department  will be closed on Thursday 14th April 2022, therefore we will be unable to accept any new patient registrations on this date. You may … [continue] Registration department closed 14/04/2022

Unfortunately, due to the rise of COVID-19, we are experiencing staff absences at short notice. We want to reassure you that our surgery staff are currently working hard to continue … [continue] Ongoing staff shortages

Clinic details No appointment or GP registration needed. TUESDAY 1ST MARCH 2022 8am -4pm Sandford House, Sanford Street, SN1 1HE THURSDAY 3RD MARCH 2022 9am -5pm Salvation Army, Chapel Street, … [continue] COVID-19 vaccination drop in clinics

In the month of January 2022, we had 249 patients who ‘Did Not Attend’ (DNA’d) their appointments at Hawthorn Medical Centre. A DNA is where the patient did not attend and did … [continue] Appointment DNA’s – January 2022

Kooth provides a safe, secure means of accessing help for young people via the internet. By accessing Kooth, young people can benefit from: A free, confidential, anonymous and safe way … [continue] Kooth – free online counselling support for young people

If you are currently registered at our practice and live outside of the attached catchment area, you may not be entitled to any out of hours or home visiting services. … [continue] Practice catchment area

Swindon residents who are facing financial hardship or who have mobility issues and have no practical means to get to a local vaccination centre, can now book a free return … [continue] Free taxi’s to COVID-19 vaccination appointments

We are receiving a lot of queries from patients who fall into the category of being extremely vulnerable, e.g. immunosuppressed, undergoing cancer treatments etc. If you believe you are in … [continue] COVID-19 vaccinations – 4th doses/boosters for the extremely vulnerable

The Vaccine Data Resolution Service (VDRS) aims to resolve missing or incorrect vaccination records for people vaccinated in England who have a current NHS number and are registered with a … [continue] COVID-19 vaccination queries

If you’re a patient at our practice you can now use the new NHS app, a simple and secure way to access a range of NHS services, including your COVID … [continue] NHS app

We are currently very short staffed due to staff illness. We ask that you please bear with us during this time, and please remember to be kind. Thank you in … [continue] Short staffed

The touch screens located in the waiting room are now back up and running. You are welcome to check yourself in for your appointments using these rather than at reception. … [continue] Touch screens now back on for checking in

Did you know…? We are participating in a new approach to improve access for the patients to GP appointments. The aim is to direct patients to the most appropriate healthcare … [continue] Community Pharmacist Consultation Service (CPCS)

Follow this link to view an insightful article about the immense pressure and demand on GP practices in the UK, and how the COVID-19 pandemic has changed the way we … [continue] Inside a GP surgery: ‘There is not enough time or space in the day’

Please follow this link to an enlightening article about the difficulties facing GP receptionists. The pandemic has fueled a huge rise in demand, as people return to their GPs after … [continue] ‘We’re not gatekeepers or battle-axes’, say GP receptionists

Please be aware that effective immediately, our telephone lines will close each day between 13:00 – 14:00. The surgery and reception desk will remain open. This is to provide time … [continue] Closing of practice telephone lines between 13:00-14:00

The Prescription Ordering Direct (POD) have changed their telephone number. You can order your repeat prescriptions by calling 0300 303 5090.

Hawthorn Medical Centre no longer uses Doctorlink. Patients with an existing Doctorlink account will still be able to access their account in the event of them wishing to request their … [continue] Doctorlink service ending

All GP practices are required to declare the mean net earnings (eg. Average pay) for GPs working to deliver NHS services to patients at each practice. This is required in … [continue] GP average earnings 2019 / 2020

We are no longer able to book your COVID vaccinations for you. You will be invited to book your vaccines as you become eligible and you should phone 119 to … [continue] CORONAVIRUS – VACCINATION UPDATE

 Hawthorn Newsletter – 5 – December 2020

Only those patients that meet the government’s new criteria will receive “shielding” letter from NHSE. The criteria have changed since the first wave of shielding so some patients that received … [continue] Shielding Patients

We will be asking every patient if they are happy to share their medical record with other users of they same clinical system. This is for the purpose of giving … [continue] Sharing your information with other healthcare professionals