We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if you prefer, in writing. Every effort will be made to answer your concerns as soon as possible.
Please address all correspondence to:
Hawthorn Medical Centre
Tel (01793) 536541
Please see below the link to the practice complaints and compliments leaflet:
Alternatively, you can complain to NHS England on 0300 311 2233 or [email protected]
If you are unable to resolve the complaint then there are other organisations that you can approach.
- Swindon Healthwatch on 01793 497777 or [email protected]
- The Parliamentary and Health Service Ombudsman on 0345 0154033.