What should I come to the surgery for?
You can make an appointment to see a nurse or a doctor in CONFIDENCE about ANY health issue such as:
Skin problems: Very often your doctor or nurse can improve this for you.
Puberty and periods: Find out if its normal or anything we need to help you with.
Family problems: Sometimes it helps to get a view from another person.
Contraception: make an appointment to discuss with a nurse or doctor what will best suit you. If you prefer you can make an appointment at the Swindon Sexual Health Clinic by phoning 01793 604038.
Emergency contraception: Come and discuss your worries with us or visit your pharmacy for advice.
Eating problems: Get the facts and help from the surgery.
Bullying: Talk about it with us if you are concerned.
Friendships and Loneliness: There is always somebody available for a chat.
Alcohol/drugs/smoking: We are here to help you and not judge any experiences you have had.
Pregnancy testing: We can provide you with free and confidential pregnancy testing and will not be biased in our advice. We are able to refer you for NHS funded abortion services if necessary.
Chlamydia Screening: Chlamydia is passed on by having unprotected sex. It often gives no symptoms, but can cause health problems.
Healthy Lifestyle and Eating: Come and talk to us.
You can see a doctor however old you are!
You don’t have to be over a certain age to see a doctor to talk about something that is worrying you.
What you tell us is private…
Anything you discuss with any member of our practice team will remain confidential. Even if you are under 16 nothing will be said to anyone without your permission. The only reason we might have to consider passing on confidential information without your permission, would be to protect you or someone else from serious harm. We would always try to discuss this with you first.
Making an appointment
You can make an appointment to see a doctor or nurse in confidence by telephoning the surgery on 01793 536541. The staff here are friendly and approachable and are happy to talk to you about any problems you may have.
When is the Hawthorn Medical Centre open?
MONDAY TO FRIDAY: 8:30am to 6:00pm
Extended opening hours: Monday and Thursday Evening: 6:30pm to 7:30pm
Finding out the answers to your questions…
We have plenty of information in the surgery dedicated to teenage health issues and concerns. Try the young persons information board in the waiting room. We also have a range of support numbers that you can contact in confidence should you prefer to seek advice from outside the surgery.
Making sure you can get here and are understood
If you have difficulties communicating in English we offer language line. This is a telephone service that will translate what the doctor or nurse is saying to you to another language. Please ask. We have full disabled access to and from the medical centre.
I’m worried I’ve caught a sexually transmitted infection (STI) where do I go?
You can attend the genito-urinary (GUM) clinic in Swindon for a full screen of STI’s. The best way to organise this is to phone 01793 604038 and they will give you an appointment time. There is also a walk-in Youth Clinic for young people aged 19 yrs and under, who provide a range of sexual health and contraceptive services. This is held at Swindon Health Centre, Swindon on:
Monday 3:00pm to 5:00pm
There is no need to see your GP at the Hawthorn Medical Centre first but you are still welcome to make an appointment with us if you wish.
Where else can I look?
Please ask if you would like any information or assistance. Sometimes its hard to know what to believe on the internet, the websites below are easy to use and give reliable information;
Talk to Frank for advise about drugs. They also offer a 24 hour helpline: telephone 0300 123 6600
KOOTH – online support at www.kooth.com